Shipping policy

At Parisa Noor, we carefully prepare and dispatch every order with attention to detail and luxury presentation. Please review our shipping information below before placing your order.

Order Processing Time

All orders are processed within 1–3 working days.
Orders placed on weekends or UK public holidays will be processed on the next working day.
During peak periods (launches, promotions, festive seasons), processing times may be slightly extended. Customers will be notified if this occurs.

UK Shipping

Tracked Standard Delivery:
Estimated delivery within 2–4 working days after dispatch.
Tracked Express Delivery (if selected):
Estimated delivery within 1–2 working days after dispatch.

Tracking details will be emailed once your order has been dispatched.

International Shipping

We are pleased to offer international shipping worldwide.

International delivery times vary depending on destination and courier service.
Estimated delivery is typically 5–15 working days after dispatch, though this may vary due to customs clearance and local postal services.
Once dispatched, you will receive a tracking number to monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Parisa Noor is not responsible for delays caused by customs processing.

Luxury Packaging

All orders containing full priced items are shipped in Parisa Noor’s signature luxury packaging, designed to protect your items and provide a refined unboxing experience.
Packaging may vary slightly depending on the size and nature of the product ordered.

At Parisa Noor, we take care to ensure every order is securely and beautifully packaged for its journey to you.

Our packaging may vary depending on the item purchased, order size, availability and any ongoing promotions. Product photographs or promotional content may occasionally feature our luxury or gift packaging for presentation purposes; however, this does not necessarily mean that the specific packaging shown is included with every purchase.

Where applicable, jewellery may be supplied in a Parisa Noor jewellery box, pouch or other protective packaging at our discretion. Multiple items within the same order may also be packaged together where appropriate.

Clearance & Sale Items: Items purchased from our Clearance collection or where otherwise stated may be supplied in simplified protective packaging and may not include our standard luxury packaging.

Please note that packaging is provided primarily to protect and present your purchase and may be subject to change depending on availability. Variations in packaging do not affect the product purchased and are not considered a product fault.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.
Parisa Noor cannot be held liable for parcels delayed, lost, or returned due to incorrect address details.
Re-delivery costs will apply for returned parcels due to incorrect or incomplete addresses.

Delays, Lost or Returned Parcels

Once an order has been dispatched, delivery times are managed by the courier.
Delays may occur due to factors beyond our control, including weather, customs checks, or courier disruptions.
If your parcel is confirmed as lost, please contact us at info@parisanoor.com within 14 days of the expected delivery date, and we will investigate accordingly.