Shipping policy

At Parisa Noor, we carefully prepare and dispatch every order with attention to detail and luxury presentation. Please review our shipping information below before placing your order.

Order Processing Time

All orders are processed within 1–3 working days.
Orders placed on weekends or UK public holidays will be processed on the next working day.
During peak periods (launches, promotions, festive seasons), processing times may be slightly extended. Customers will be notified if this occurs.

UK Shipping

Tracked Standard Delivery:
Estimated delivery within 2–4 working days after dispatch.
Tracked Express Delivery (if selected):
Estimated delivery within 1–2 working days after dispatch.

Tracking details will be emailed once your order has been dispatched.

International Shipping

We are pleased to offer international shipping worldwide.

International delivery times vary depending on destination and courier service.
Estimated delivery is typically 5–12 working days after dispatch, though this may vary due to customs clearance and local postal services.
Once dispatched, you will receive a tracking number to monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Parisa Noor is not responsible for delays caused by customs processing.

Luxury Packaging

All orders are shipped in Parisa Noor’s signature luxury packaging, designed to protect your items and provide a refined unboxing experience.
Packaging may vary slightly depending on the size and nature of the product ordered.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.
Parisa Noor cannot be held liable for parcels delayed, lost, or returned due to incorrect address details.
Re-delivery costs will apply for returned parcels due to incorrect or incomplete addresses.

Delays, Lost or Returned Parcels

Once an order has been dispatched, delivery times are managed by the courier.
Delays may occur due to factors beyond our control, including weather, customs checks, or courier disruptions.
If your parcel is confirmed as lost, please contact us at [your customer service email] within 14 days of the expected delivery date, and we will investigate accordingly.